Effective Date: February 01, 2025
WHO WE ARE
Our website address is: https://taxiwalas.com.
TAXIWALAS (“us,” “we,” “our”) operates the https://taxiwalas.com/ website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://taxiwalas.com.
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
COMMENTS
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture will be visible to the public in the context of your comment.
MEDIA
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. Images used on the website were sourced from free stock image providers such as freepik.com, pexels.com, stock.adobe.com, unsplash.com, etc. These images are copyrighted by the respective owners, and we acknowledge their copyright. Thanks to the image owners for their contributions.
CONTACT FORMS
Data submitted via contact forms (Enquiry Form, Job Application Form, Booking Form, or any forms used on the website) are used for internal purposes only. Rest assured, all data provided is stored securely and remains confidential.
COOKIES
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for convenience. These cookies will last for one year. Additionally, when you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, several cookies will be set up to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser, indicating the post ID of the article you just edited. It expires after one day.
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.
INFORMATION COLLECTION AND USE
We collect several types of information for various purposes to provide and improve our Service to you.
TYPES OF DATA COLLECTED
We may collect the following types of personal information to provide and enhance our services:
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Payment details (credit/debit card, UPI ID, etc.) processed securely via third-party payment gateways
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as:
Your computer’s Internet Protocol address (e.g., IP address)
Browser type and version
The pages of our Service that you visit
The time and date of your visit
Time spent on those pages
Unique device identifiers and other diagnostic data
App usage patterns, ride history, and user preferences
We may collect and use your precise location data (e.g., GPS coordinates) to:
Enable accurate pick-up and drop-off services
Provide real-time ride tracking
Improve routing and driver allocation features
You can enable or disable location services at any time through your device settings.
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are small files that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. We also use tracking technologies such as beacons, tags, and scripts to collect and track information to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies We Use:
Session Cookies: We use Session Cookies to operate our Service.
Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
Security Cookies: We use Security Cookies for security purposes.
USE OF DATA
TAXIWALAS uses the collected data for various purposes:
To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent, and address technical issues
To process payments and verify transactions via trusted payment service providers
TRANSFER OF DATA
Your information, including Personal Data, may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.
By using our Service, you consent to the transfer of data to India and acknowledge that your data may be processed in accordance with this Privacy Policy.
TAXIWALAS will take all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy, ensuring no transfer of your Personal Data occurs to an organization or country without appropriate controls to protect your information.
PAYMENT INFORMATION & THIRD-PARTY PAYMENT PROCESSORS
We use secure third-party payment gateways to process your payments (such as Razorpay, Stripe, Paytm, etc.). Your payment details (like card number, CVV, or UPI ID) are directly handled by these providers and not stored on our servers.
These providers follow industry-standard security practices (such as PCI-DSS compliance) to ensure the safety of your financial information. For more details, we recommend reviewing the respective privacy policies of the payment gateways used during checkout.
DISCLOSURE OF DATA
LEGAL REQUIREMENTS
TAXIWALAS may disclose your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of TAXIWALAS
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability
SECURITY OF DATA
The security of your data is important to us. While we strive to use commercially acceptable means to protect your Personal Data, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee its absolute security, but we take all reasonable precautions to protect your information.
SERVICE PROVIDERS
We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
ANALYTICS
We may use third-party Service Providers to monitor and analyze the use of our Service.
GOOGLE ANALYTICS
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize ads on its own advertising network.
You can opt-out of having your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. For more information on Google’s privacy practices, please visit Google Privacy & Terms.
HOW LONG WE RETAIN YOUR DATA
If you leave a comment, the comment and its metadata are retained indefinitely to recognize and approve follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time, except they cannot change their username. Website administrators can also see and edit that information.
WHAT RIGHTS YOU HAVE OVER YOUR DATA
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you, excluding any data we are required to keep for administrative, legal, or security purposes.
WHERE WE SEND YOUR DATA
Visitor comments may be checked through an automated spam detection service.
CHILDREN’S PRIVACY
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will also notify you via email and/or a prominent notice on our Service prior to the change becoming effective. The “Effective Date” at the top of this Privacy Policy will be updated accordingly.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
CONTACT US
If you have any questions about this Privacy Policy, please contact us:
By email: info@taxiwalas.com
By visiting this page on our website: https://taxiwalas.com/contact
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